Training Programs
Core Competency
Since 2004, this 10-session training program has been providing our staff with a significant educational experience that centers around the organizations most valued behaviors.
Prompted by Liberty’s desire to provide a higher level of inspired care, each monthly, 8-hour segment addresses the organizations core competencies:
• Caring and compassion
• Communication and listening
• Financial management
• Customer service
• Outcome orientation
• Leadership
• Job skills
• Integrity and trust
The training groups cover all of the organizations, giving participants the opportunity to learn with and from their colleagues. Training modules provide life affirming experiences for participants as well as segments devoted to management topics such as time management, performance appraisals and finance.
Core Competency Training brings the organization's mission, vision and values out of the standard organizational culture and transforms them into the best ways to model these critical and valued behaviors. This effective training has been utilized by the American Association of Homes and Services of the Aging and the Pennsylvania Association of Non-Profit Homes for the Aging.
World Class University
World Class University (WCU) is an abbreviated version of Core Competency. It is offered to front line and direct care staff across the Liberty organization. The shorter curriculum of WCU places a special focus on Customer Service.